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. Roaring Rapids Adventure
Childrens Toy Shop > Toys > Sports and Outdoor Play
from: Manley
January 01, 2008
Bought the "Roaring Rapids" slide for my daughters birthday party, within a few days a seam split without undo pressure. OK things happen, but the manual with the slide says" call manufacturer not retailer". Called TOYQUEST. Horrible customer service! If you can get someone to answer, they are indifferent and tell you to send them this and that and then you hear nothing back. I called again today, amd now the story is " we don't normally ship single slides so it will be a few more days." Then called Amazon and they said I should have called them first despite the instructions and they will "see what they can do." The slide was great while it lasted, but the aftermath after the problem is just what you would expect nowadays. Won't buy through Amazon again.
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